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Insurers Criticised for Not Pursuing Fraudsters in Ireland

Former Irish High Court president Mr Justice Nicholas Kearns has criticised the State’s loss-making insurers for not seeking the prosecution of people found to have made fraudulent injury claims. When fraud is uncovered in civil cases, typically the claimant withdraws their claim without any further repercussions, he said, with insurers failing to make a complaint to the Garda, who could investigate and refer to the Director of Public Prosecutions.

Ireland’s insurance industry has been in a state of turmoil in recent years for a number of reasons. Motor claims have been rising as more cars take to the roads in a recovering economy. Court awards have been increasing. And insurers have been less able to rely on investment income to cushion the blow, as they grapple with record-low global bond yields.

In an effort to return to profitability, insurers have hiked motor coverage rates by 35 per cent in the year to May, according to the Central Statistics Office, with house insurance rising by almost 10 per cent.

The main reason for rising court costs, according to David Nolan, a senior barrister and mediator, was an increase in jurisdiction of various courts in 2014, when the maximum circuit court personal injuries award rose from €38,000 to €60,000.

But there is some light at the end of the tunnel, according to Mr Nolan.

The Court of Appeal, set up in 2014, has recently begun to slash some of the injury awards that have been granted by the lower courts. A €65,000 High Court award granted by Mr Justice Kevin Cross last year, where the claimant suffered “soft-tissue injuries”, was subsequently cut by more than half on appeal.

This year, the Court of Appeal almost halved a €120,000 general damages award given by Mr Justice Anthony Barr to a woman who had sustained shoulder, hand and thumb injuries in a car crash. In March, it also cut by 50 per cent a combined €220,000 High Court personal injury award given to a couple who had sustained injuries when their car was hit by another vehicle.

“At the moment, the messages are very, very strong,” said Mr Nolan. “Judges of the High Court are being told by the Court of Appeal: ‘Moderate your general damages in these cases.’”

Courtesy of the Irish Times, June 17 2016.

Full story at http://www.irishtimes.com/business/financial-services/insurers-criticised-for-not-pursuing-fraudsters-1.2687789

Surelock Supports Further Camden Enforcements

On Thursday 16 June 2016, Surelock together with numerous other members of the Anti-Counterfeiting Group assisted officers from Camden Trading Standards to carry out enforcements on a number of retail outlets in Camden High Street selling numerous music artists counterfeits and other counterfeit merchandise.  Two van loads of counterfeits goods were seized. This was a multi-agency intelligence lead operation focussing on the sale of counterfeit goods in the area.

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Brandgenuity Grows Gas Monkey Garage in Europe

Surelock has been retained to protect the IP rights of Gas Monkey Garage

Agency signs three new licensees for automotive brand.

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Brandgenuity has secured three European licensees to help expand the Gas Monkey Garage brand outside of the U.S.

The brand is inspired by the Dallas, Texas, automotive restoration shop that is featured in the reality TV series “Fast N’ Loud.”

Gas Monkey Garage’s new licensees include Changes Europe for men’s and women’s apparel; Hybris for men’s and women’s t-shirts, sweatshirts, baseball caps, knit beanies, mugs, tablet and mobile phone cases and messenger bags in the U.K. and Ireland; and Phase International for automotive accessories including fluids, car cleaning products, polishes, waxes, windshield wipers and more.

“Gas Monkey Garage is a brand for true car enthusiasts,” says Teri Niadna, managing director, Brandgenuity Europe. “Fans wear their passion for cars on their sleeves, and love to get their hands dirty. Our licensees are designing clothing and gear that lets them do just that.”

Brandgenuity is Gas Monkey Garage’s exclusive licensing agency in the U.S. and Europe. The agency plans to continue to expand the brand with partners in after-market auto accessories, apparel, gifts, gaming and more.

 

Video Overview of Surelock’s Investigative and Security Services

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Thumbnail for Our New Video

To all our readers. We recently created a video to give a good and quick overview of the Surelock team and services. We think it serves its purpose very well, that being to provide an alternative way for our clients and prospects to find out about our philosophy, background and the investigative and consultancy services we provide, and all in just a little over 2 minutes. We are planning a direct link from our website. Please also note that we just updated it as the logo showing that we are members of ABI (the Association of British Investigators) recently changed.

Fake Goods Worth More than £30m Seized in Barras Crackdown

Although Surelock has not been directly involved with this long running operation we have supplied authentication evidence when our clients’ counterfeits have been seized.

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Image copyrightUK INTELLECTUAL PROPERTY OFFICE

Fake goods worth more than £30m have been seized and 100 arrests were made during a three-year crackdown on Glasgow’s Barras market.

Counterfeit clothing, shoes, bags, electronics, jewellery and tobacco – all labelled as designer gear – were recovered by police and Trading Standards officers.

Operation Salang was set up to cut down on the illegal counterfeit trade and protect the intellectual property of brands.

A number of stalls were removed from the Barras and new businesses are being encouraged to set up.

The Scottish government and Glasgow City Council have allocated £5m to regenerate the area.

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Image copyrightUK INTELLECTUAL PROPERTY OFFICE

Ch Insp David Pettigrew said: “Members of the public can sometimes see the sale of counterfeit goods as a victimless crime.

“People should remember that although it may seem like a bargain, the proceeds from this illicit activity funds other types of criminality such as drug dealing and prostitution.”

Trading Standards said six buildings within the market which were previously empty are now being used for new ventures such as artists studios, giving opportunities to young people.

The UK Intellectual Property Office – responsible for protecting patents, designs, trademarks and copyright – was involved in the operation.

Baroness Neville-Rolfe, Minister for Intellectual Property, said: “Barras Market has a bright future. Working with our partners we have ended the reign of criminality in this area.

“Legitimate businesses, previously undercut and threatened by counterfeit traders, are returning and I am very happy to see that the area is being regenerated.”

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Image copyrightUK INTELLECTUAL PROPERTY OFFICE

The New Age of the Ticket Tout

A government-commissioned report on the problem of ticket touts is being published this week. Andrew Hosken (The World Tonight, BBC Radio 4) examines how the internet age has made secondary ticket sales big business.

No sporting event or music concert would feel complete without the ticket tout. Buying low and selling high has always been the business model of the tout.

But touting now is no longer the preserve of the Arthur Daleys or “Del Boy” Trotters familiar to music and sporting fans.

The internet has helped to turn it into a business worth an estimated £1.4 billion a year.

Tickets are now re-sold through a small number of giant websites that have come in for intense criticism. The companies running the sites have been accused of encouraging ticket touts and ripping off fans.

American concern

The BBC has learned that the New York Attorney General Office has criticised the business practices of at least two giant ticketing giants that operate in the UK, Stubhub and Ticketmaster.

Stubhub says it gives fans a safe platform on which to exchange tickets and that 95% of its sellers are not touts, passing on only a handful of tickets each year.

Reg Walker, the operations director of the Iridium Consultancy, one of the country’s leading experts on touts and ticketing irregularity, told the BBC that even the very cheapest seats were being harvested online.

“The problem is that there is a danger, particularly with sport, that we are pricing out a whole stratum of society,” said Mr Walker.

“Those who are not particularly affluent from seeing sporting events, getting involved in sporting events, and that may well discourage people from becoming the sportsmen and the sportswomen of the future.”

‘Bots’

Mr Walker said that as many as half the tickets allocated for major music and sports events could be acquired by touts and then re-sold through the main ticketing agencies at prices much higher than the face value.

“The majority of the people in the UK cannot afford these prices,” he said. “And they are being priced out by greedy individuals who frequently avoid paying tax and VAT – harvesting tickets and artificially upping the price. And that needs investigating.”

Last October, Business Secretary Sajid Javid commissioned a review of the consumer protection measures in place for online ticket sales.

Chaired by Professor Michael Waterson, Professor of economics at the University of Warwick, the review team reports to the government this week.

A separate inquiry into the major ticket re-sellers was conducted recently by the New York Attorney General’s Office.

That report said that illegal software called “Bots” was used by online touts not only to acquire tickets but also to prevent fans from buying them.

Bots acquired an estimated 60 per cent for all available tickets this way for a number of important gigs, the report said. Ticket resale websites were criticised for not doing enough to deter touts.

New laws ineffective?

In early May, the Attorney General Erich T. Schneiderman wrote to secondary ticketers such as Stubhub and Ticketmaster suggesting that touts using their websites were probably in breach of consumer protection laws.

The defence of secondary ticket companies has been their insistence that they do not trade in tickets but simply facilitate those people who wish to do so.

The consumer rights campaigner Which? has also investigated the UK’s ticket resale market.

Pete Moorey, head of campaign for Which? said new laws introduced only last year were proving ineffective.

The legislation set out clear rules for secondary tickets, saying that resold tickets had to show the face value of the ticket, the number of the seat and row, as well as any restrictions on that ticket.

“These pieces of information simply aren’t being shown by the secondary ticketing sites, which raises concern about people out there buying tickets that either are not going to be what they think they’re buying or actually turning up to an event and being turned away,” said Mr Moorey.

‘Prices can fall’

A spokesperson for Stubhub, the ticket re-seller owned by eBay, said: “At Stubhub, we offer ticketing choice so that fans can enjoy live events.

“We give fans access to tickets by providing a safe and secure platform for fans to exchange tickets. We do not set prices for the tickets listed on the website, as this is done through our sellers, 95% of which are consumers who only sell a handful of tickets per year.”

The spokesperson added that Stubhub acted as a distribution channel for event organisers to sell primary tickets at face value.

“Our experience in the UK has shown that ticket prices can actually come down,” added the spokesperson. “In fact, since we launched in the UK in 2012, the average ticket price has dropped nearly 25%.”

Ticketmaster said it was waiting for the Waterson review to be published before commenting further.

http://www.bbc.co.uk/news/entertainment-arts-36371460

Online Dating ABC

Dating

A male victim of a fraud, Terry (not his real name of course) contacted us recently following a “meeting” from a dating site with Lady E  (let’s call  her that because it isn’t her real name and neither is the name she gave the victim).  In fact they never actually met, as all their ”meeting” was done online, via emails. After exchanging emails for all of two weeks and telling Terry she needed an honest man in her life who would be a good father to her daughter, they arranged to meet. Lady E could not make the arranged physical meeting because someone important in her life had been taken ill. She had to travel out of the country urgently to visit this person who the following day died leaving her over €1.5 million. Suspicious?  Maybe when she wanted to share the €1.5 million with a man she had never met and only had online contact with for a couple of weeks alarm bells should now be ringing. The rest is the same we have heard time and time again, Lady E needs money wired to her in order to pay for a lawyer, then she needs money to pay tax on the inheritance, then she needs money to bail her out of jail where she was being held on illegal charges.

Terry having sent initial money, eventually got suspicious, thankfully. His losses were not dented as much as his ego and his pride.

These fraudsters are clever using practised ways, in Terry’s words, that could be made into a movie. In fact his advice was that if Lady E and her friends are that clever thinking of this form of deception and orchestrating the next scene they should write a movie and make some honest money.

Therein is a word of warning for all those using online dating. Money is replaceable the risk could have been so much worse.

Therefore be safe

A = Accept nothing as true

B = Believe nothing as face value

C = Check everything

Protecting Creativity, Supporting Innovation: IP Enforcement 2020

The Government has set out its strategy as to how it will make effective, proportionate and accessible enforcement of IP rights a priority for the next four years.

The UK has been independently assessed as a world leader in enforcement.  This strategy explains how the Government will retain this status and ensure that UK rights holders are able to protect rights effectively both at home and abroad.

The Government’s core strategic ambitions are to ensure that: UK businesses, including small businesses, are more confident in operating internationally as a result of better IP protection; rights owners and rights users have access to proportionate and effective mechanisms to resolve disputes and tackle IP infringement and; consumers and users are educated to the benefits of respecting IP rights, and do so.

To deliver all this the Government will continue to work with its domestic and international partners from industry and law enforcement to address the multiple and growing challenges posed by IP infringement and counterfeiting.

 

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/522847/IP-Enforcement-Strategy.pdf

Personal Security Threats in the Current Political Climate

Security Guard on duty near a public buildingWhile the issue of personal security frequently involves only immediate surroundings, it is an undeniable fact that extraneous situations can have a very real impact upon existing threats. Those within decision-making roles as well as the general public need to be aware of such risks as well as the ways that they can be mitigated. So, what are companies such as Surelock doing to address this challenging climate and what steps can be taken to lessen the perceived (or real) threats that currently exist within the United Kingdom? These are two very important questions to answer.

A Looming Brexit?

The population will soon decide whether or not Britain should formally leave the European Union. While much of the focus has been placed upon the potential economic impacts that such a move could cause, the security of the general public is another factor to consider. Although this article points out that the United Kingdom will remain a core contributor to the NATO alliance, the question of cross-border intelligence sharing must be addressed. Will security services and relevant agencies be as free and as open with one another? We have already seen that intelligence failures were partially to blame in regards to the Paris attacks. Will the average commuter on the streets of London or Birmingham face a similar risk in the event of a Brexit?

The second point to make in regards to a Brexit involves the potential for cyber crime and financial instability. Once again, this may partially revolve around less transparency within the international marketplace. Will instances of money laundering rise? Some officials are already observing that a Brexit would be thebiggest risk to domestic financial stability. This holds just as true for instances of cyber crime as companies are forced to modify or even scrap their current security architecture. As of yet, these issues have not been fully addressed.

Terrorism

There is no doubt that terrorism is an issue mentioned frequently in the news and many believe that it is only a matter of time before a major city within the United Kingdom is attacked again. Whether we are referring to the soft-target threats associated with ISIS strategies or the increasing concern that homegrown factions may already be present, the public is understandably worried. These situations can be tackled with the synergy of proactive governmental intervention and better cross-border communications between nations within the European Union and the United Kingdom. However, this will only be effective if used in conjunction with greater public vigilance and political decision-making processes that appreciate the potential for a Paris-style attack (or perhaps worse).

Migration Issues

We have already seen areas within Europe such as Germany become polarised over the issue of mass migration. The same could very well hold true for the United Kingdom. Of course, this is one of the issues which has affected the upcoming Brexit vote. Many analysts believe that the United Kingdom could already be “sleepwalking to catastrophe” in regards to the influx of refugees from war-torn areas of the world such as Syria, Iraq and Afghanistan. Although Surelock and other firms certainly provide effective private investigationtechniques, these are literally only the tip of the iceberg. Tighter border controls and more thorough background checks are two steps which need to be taken on an administration level.

Governmental and Leadership Changes

Changes in political and leadership roles have always been prone to cause a certain amount of instability. Perhaps the most recent example can be seen in the election of the first Muslim mayor of London. We have already witnessed a polarisation over immigration issues and some are concerned that the allowance of more refugees under the leadership of Sadiq Khan may impact the safety of the general public. In this case, we are not only referring to the potential of attacks. We also must keep in mind ethnic tensions, a rise in hate crimes and similar violent reprisals from all sides. Some are of the opinion that the very social fabricof Britain could be at risk. From the standpoint of the private citizen, this is just as much of a relevant topic.

Natural Threats

Not all of the present risks are caused by mankind and political decisions. Some of the issues which the United Kingdom (and the world as a whole) currently faces are:

Of course, this is but a general overview of some of the most pertinent security threats which may impact the United Kingdom. It is just as important to appreciate what decision makers and the public can do in order to lessen their exposure to such circumstances.

Mitigation, Deterrence and Prevention

Brexit

The public needs to be made aware of the risks as well as the rewards associated with a potential Brexit. Issues such as cyber security, international trade, financial transparency and immigration all need to be clearly summarised by those within leadership positions. An informed public is one that can make the correct choices when the time comes.

Terrorism

From the point of view of the private citizen, vigilance and prudence are two top concerns. Basic steps such as reporting suspicious activity and realising international travel risks can go a long way. It could very well be an individual citizen who thwarts a planned attack.

Perhaps more importantly, those who are in charge or large venues or gatherings must be made aware of the potential for planned attacks. The application of crowd control techniques and the hiring of trained security personnel should be high priorities in any counter-terrorism plan. One example of how an exercise can be used to prepare for any terrorist threat has recently been seen in the terror training exercise at Trafford Centre.

Migration

As mentioned previously, the government must seek to develop more thorough screening standards while bolstering the security within high-risk areas (such as around Dover). The point is not necessarily to deny entry entirely, but rather to make certain that those who are arriving have only honest intentions. This will take a great deal of logistical coordination and it is likely that the use of companies such as Surelock will be necessary.

Governmental and Leadership Changes

During any change in leadership, policymakers need to maintain a focus on security during and immediately after the transition. As political instability can often lead to events such as protests, race conflicts and the destruction of property, it is also prudent to bolster security forces located within any purported urban “hot spots”.

Natural Risks

A shift towards environmentally friendly technologies, greater international cooperation and investments into ecologically conscious companies are all ways to help protect the environment. Ongoing public relations campaigns should likewise be employed to educate the average citizen of the threats which are currently present. Not only would these practices allow the United Kingdom to beless dependent upon oil from the Middle East, but investing now for an environmentally sound future will help protect generations to come.
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Surelock is a global leader in the field of investigations, risk mitigation and security services. Whether in reference to home and personal security or other areas of specialisation, preparation is critical in terms of prevention. Surelock is pleased to be able to offer additional services such as fraud detection, surveillance services and security training.

In a world that is now partially defined by rapid political and social changes, it is now more important than ever before to be adequately prepared for whatever may be around the next proverbial corner. Surelock is here to help.

Read a presentation version of this article on Slideshare.net (and brought up to date, now that the UK is negotiating to leave the EU).

Important News for Owners of CCTV Systems

This message has been sent by the Bromley Neighbourhood Watch Association for the attention of owners of CCTV systems.

 

Dear Coordinator,

Are you aware, following a ruling by the European Court of Justice, the UK Information Commissioner (ICO) has ruled that household CCTV systems that film beyond the boundary of the property, such as the street, must now be registered?  The ICO has implemented this with an annual fee per household of £35 and details of households that register their systems will appear on a searchable Public Register.  For full details, go to the ICO website at: https://ico.org.uk/for-the-public/cctv

In one London Ward, household CCTV covering the street has been submitted to the Police and has directly led to over 100 arrests for burglary and other serious offences in the past 5 years.  As a result, a group of Neighbourhood Watch Coordinators in Hillingdon have started an on-line petition to encourage the ICO to waive the registration fee.  Neighbourhood & Home Watch Network has taken up the challenge and is inviting Coordinators across England and Wales to sign the petition.  Naturally, Bromley Neighbourhood Watch Association supports this action.  The Petition can be found here:

https://petition.parliament.uk/petitions/122236

Kind regards,

Bromley Neighbourhood Watch Association

[email protected]