With the new EU GDPR (General Data Protection Regulations) we assure you that your data security remains important to us and that you may further update your contact preferences at any time.
Personal identifiable information may include but is not limited to your name, company, email address, postal address and telephone number.
If you contact us via completion of the contact sheet on our website we only keep those details in order to contact you. We do not keep data for longer than is necessary and if you decide not to use our services the data will be deleted. By completing our contact sheet or continuing with our services you agree to your data being collected for this purpose.
We will keep, securely, a record of all received cases by date, client name, subject name and information requested for a maximum of six years unless instructed by the client to do so. If it is electronic data then it is erased of if it is a hard copy then it is shredded.
This will not include any other data such as subject address or information supplied.
In all cases we will securely keep a copy of the instruction from our client and a copy of our report (or our witness statement) for a minimum of six years unless instructed by the client to do otherwise.
If it is electronic data then it is erased or if it is a hard copy then it is shredded.
We will only ever contact you with enquiries and reports/invoices relating to instructions you have provided Surelock. We will never pass your details onto a third party and we do not conduct marketing.
Our Data Controller is Ron Harrison and can be contacted at any stage on [email protected]
Please contact us if you are unhappy with any of these policies or you have any complaints of our information handling.