INVESTIGATORS & SECURITY CONSULTANTS

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Surelock – Working With UKBF

Surelock like other brand protection companies work daily with our colleagues at UK Board Force throughout the Country, we assist with authentications of our clients’ items seized and supply training to the authorities.

We always ensure our clients are correctly registered with UKBF and have an active Application for Action (AFA)

UKBF officers work 24/7 every day of the year, protecting our clients’ counterfeit goods entering UK from Countries like China and Turkey, making many £millions in seizures every year in addition to the other work they have to do involving drugs, explosives and firearms.

Counterfeit goods come into the UK on a daily basis by plane, boat and train, often hidden in containers, vans, large and small parcels or with foot passengers.

We at Surelock are very grateful for the hard work undertaken by UKBF, this year alone our clients have had the following counterfeits seized: –

  • Watches
  • Perfumes
  • Sunglasses
  • Guitars
  • Footwear
  • Clothing

We are particularly grateful to the UKBF team at Coventry Airport Parcel Force Hub who over the past year have identified and seized 100’s of counterfeit guitars coming into UK from China, often innocently purchased from unscrupulous sellers via the Internet.

If you need any help with Brand Protection, please do not hesitate to contact us, we will always provide the very best services at competitive rates, helping to design a pro-active Brand Protection programme. Give us a call to discuss on 0333 6000 300 or email [email protected]

Surelock’s Bug Sweeps

Electronic Countermeasures Sweeps (Bug Sweeps) is a professional service we are called upon much more nowadays, it is the process of detecting and removing hidden surveillance devices or bugs from a location, mainly on behalf of corporate businesses but also some private clients, especially as cyber security is so important in this modern day and age.

Listening devices and covert cameras can so easily be purchased, most often coming from China, these are easy to install, but there are also sophisticated devices that are professionally installed and can sit there dormant until they are required and are then remotely activated. The threat level is literally changing regularly so you have to be careful and keep up to date.

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We successfully carry out regular sweeps for our retained clients periodically during the year, or if there is a particular event such as a sensitive business meeting.

Surelock has a dedicated engineer who has over 30 years’ experience, both in the police and as an electronic engineer, and a backup team. Most of the equipment we use is purpose built. We conduct a full electronic sweep of the premises, then using three different handheld wands and a highly sensitive bench top detector for near field examinations of the respective rooms / offices, computers, and telephone equipment. Finally and very importantly a finger-tip search examining power supplies, ceiling tiles, thus when we complete an ECS search we can tell you if there is anything there or we will evidence what was found.

GSM mobile phones are being used more, the client is engaged interviewing someone, who at the conclusion asks to use the bathroom, leaving their mobile in the room. This can be accessed remotely so they can hear what is being said about them.

We can also sweep your car for covert listening devices / cameras and trackers which are now commonly used by criminals, the paparazzi and those wishing to gather intelligence about you.

At the end of the operation, we can genuinely tell the client that there is nothing there or indeed find out that there was, that is what our clients rely on! What you say in private is your business, keeping it that way is ours.

Our clients of many years range from Financial Institutions, Law Firms, Blue Chip Companies, Local Authorities, Premier League Football Clubs, Celebrities and Private Individuals, they are not hiding anything illegal but just wish to protect their business or home, especially when important decisions / boards meetings are taking place.

Your privacy is worth protecting, if you have a need for this professional service, please contact us https://www.surelock.org/contact-us

Surelock’s Private Investigation Services

Having been the victim of a crime, it is not easy reporting it to the police nowadays, usually this is done online or talking to a call center, so many police stations have closed and do not accept reporting crimes personally over the counter. Understandably the police are very busy, and their resources are stretched at times.

Whether you are a private individual or corporate business, it may be difficult to decide when to use a Private Investigator, clearly there are costs involved.

First and foremost, ensure you are instructing a credible company, check them out and see if they are members of a professional body such as The Association of British Investigators.

From the outset we fully discuss the issues with the client to establish exactly what has happened, then explain what we can do to help as private investigators. Most importantly, we explain the costs, we have always worked with set hourly rates for the different services we provide and send these details with our terms and conditions so they can view and accept them. Some may wish to set a budget to work too, which is understandable.

We have a dedicated team of experienced investigators with skills they have obtained during many years of police service, who over the years have successfully investigated most things both here in the UK and abroad, for a wide range of clients, whether it be a burglary, robbery, blackmail, theft of valuable items, fraud, assaults, missing persons or indeed a murder. 

Once engaged, we would meet the client face to face and fully discuss the problem. Then would go about examining the information / intelligence and gather evidence by speaking to witnesses and indeed interviewing suspects, putting together a detailed report of our findings which can be used in any legal or discipline proceedings.

In addition to investigators, we can call on researchers, forensic examiners, surveillance operatives and financial experts who we can call on to assist if necessary. We can assign one investigator or indeed a whole team if the circumstances require this. 

After a crime has been committed, we can provide training and guidance to help ensure such a crime does not happen again.

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If you have a need for a private investigation whether for a major crime or less serious personal matter, do not hesitate to contact us, we will discuss all the options, so you know the costs and exactly what is involved, if we do not think we can help we will tell you.

You will be in safe hands, so if you have a need for this professional service, please contact us https://www.surelock.org/contact-us email [email protected] Telephone 0333 6000 300.

Surelock’s Private Investigation Services

Having been the victim of a crime, it is not easy reporting it to the police nowadays, usually this is done online or talking to a call center, so many police stations have closed and do not accept reporting crimes personally over the counter. Understandably the police are very busy, and their resources are stretched at times.

Whether you are a private individual or corporate business, it may be difficult to decide when to use a Private Investigator, clearly there are costs involved.

First and foremost, ensure you are instructing a credible company, check them out and see if they are members of a professional body such as The Association of British Investigators.

From the outset we fully discuss the issues with the client to establish exactly what has happened, then explain what we can do to help as private investigators. Most importantly, we explain the costs, we have always worked with set hourly rates for the different services we provide and send these details with our terms and conditions so they can view and accept them. Some may wish to set a budget to work too, which is understandable.

We have a dedicated team of experienced investigators with skills they have obtained during many years of police service, who over the years have successfully investigated most things both here in the UK and abroad, for a wide range of clients, whether it be a burglary, robbery, blackmail, theft of valuable items, fraud, assaults, missing persons or indeed a murder. 

Once engaged, we would meet the client face to face and fully discuss the problem. Then would go about examining the information / intelligence and gather evidence by speaking to witnesses and indeed interviewing suspects, putting together a detailed report of our findings which can be used in any legal or discipline proceedings.

In addition to investigators, we can call on researchers, forensic examiners, surveillance operatives and financial experts who we can call on to assist if necessary. We can assign one investigator or indeed a whole team if the circumstances require this. 

After a crime has been committed, we can provide training and guidance to help ensure such a crime does not happen again.

photodune 11224903 customer service m1 1024x366

If you have a need for a private investigation whether for a major crime or less serious personal matter, do not hesitate to contact us, we will discuss all the options, so you know the costs and exactly what is involved, if we do not think we can help we will tell you.

You will be in safe hands, so if you have a need for this professional service, please contact us https://www.surelock.org/contact-us email [email protected] Telephone 0333 6000 300.

Surelock’s Surveillance Services

A major part of our business and integral to many investigations is surveillance, to prove or disprove the fears of our clients or just to gather intelligence / evidence – a picture never lies!

We are often asked to supply a one-man surveillance operative; we always refuse and explain we only supply a professional service for the benefit of the client. We would try to deploy a team of at least 3 operatives or more if the operation requires it, we always say “You cannot make surveillance happen, it has to be intelligence led”, this produces the best results and saves the client money in the long run.

Potential clients are nervous when they approach us, so we fully explain our surveillance services to them, if they are a member of the public, we discuss their needs and let them know if we think it is feasible.

Ron Harrison our Managing Director has been involved in surveillance for over 50 years, whilst in the Police on specialist squads and since privately, he takes great pride in the results we achieve for our clients and personally takes charge of every surveillance operation keeping the clients informed every step of the way, often sending images soon as soon as they are taken, to ensure we are watching the right person. 

Surveillance is not easy, often just sitting around for hours without any movement, we use the most advanced covert equipment and even drone technology, resulting in numerous successes. 

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Private surveillance is legal, covertly recorded in a public place in accordance with RIPA, we keep the client informed of the findings, supplying a detailed log of events with selected photos, a full unedited recording is also available if required.

Much surveillance nowadays is domestic / cheating partner surveillance, sadly in our experience this usually only takes a day’s work to prove the clients’ worst suspicions.

Accident injury surveillance will prove or disprove a claimant’s injuries or sickness, this saves the client’s £££££’s in the long run.

Corporate surveillance is carried out for the benefit of the client’s business, is an employee working for someone else, are they sick or perhaps working at a rival business or passing valuable information on to competitors.

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Investigative surveillance assists the authorities in carrying out enforcement actions and prosecutions.

Our operatives drawn from the Police and Military and have worked with us for many years, they can give evidence in Court or other legal proceedings, we have in fact been commended by the Courts for the precise and detailed records we keep.

If you have a surveillance need do not hesitate to contact us, we will discuss all the options, so you know the costs and exactly what is involved.

You will be in safe hands, so if you require this professional service or even just a chat about your problems, please contact us https://www.surelock.org/contact-us or give us a call on 0333 6000 300.

Surelock – Professional Memberships

Our Managing Director is a long standing and proud member of the Association of British Investigators, this is very important to us – https://www.theabi.org.uk

Formed in 1913, the ABI is the home of professional private sector investigation in the UK. In an industry that’s still unregulated, they work tirelessly to raise standards and to see the credibility of members recognised.

Any investigator who applies for membership is rigorously vetted, he or she will have to produce a criminal records certificate that meets the ABI Policy Statement, hold adequate professional indemnity insurance and show sound financial probity. References are thoroughly checked, and membership is only offered following a face-to-face interview. 

Ron Harrison of Surelock has been a member of the ABI for over 16 years and has served as its President for 3 years before standing down after COVID.

Also, a member of the World Association of Detectives – https://www.theabi.org.uk very important for our international work. Founded in 1925. W.A.D. remains the foremost International Association of Professional Investigators and Security Service organisations. 

Very important for our brand protection work we are members of the Anti-Counterfeiting Group – https://www.a-cg.org ACG is an international voice of business, shaping an effective response to one of the world’s most insidious and menacing transnational crimes.

One of ACG’s most important functions is to provide effective liaison between UK, EU and international law enforcement and rights holders. Focusing on delivering training in practical events including Intellectual Property Expo’s, dedicated Border Force and Trading Standards training and Brand Protection practice events. These are held across the UK and Ireland. 

We are also pleased to be able to sponsor the National Markets Group – https://www.realdealmarkets.co.uk the NMG was established in 2008 to provide a forum for a national, co-ordinated, cross-sector approach to tackle the trade in counterfeit goods at markets and car boot fairs.

If you need any professional help, please do not hesitate to contact us, we will always provide the very best services at competitive rates.

Give us a call to discuss on 0333 6000 300 or email [email protected]

Surelock’s Private Investigation Services

A great deal of our work nowadays focuses on our successful brand protection investigations, we have a dedicated team for this, the results we achieve are second to none.

But we have an exceptional team of highly qualified investigators nationwide, all coming from a Police background, who can deal with most things.

Over the years we have successfully investigated many types of cases, an overseas murder, serious assault and rape investigations, major fire investigations, theft of valuable arts / antiques, worldwide investigations for a shipping company, patent investigations, blackmail, stalking & harassment, missing persons, sports Investigations, Plant Hire and Construction Industry investigations and many more.

With the Police so hard pushed to investigate fraud and white-collar crimes, we can assist businesses and private individuals, gather intelligence, establish evidence and document by way of detailed witness statements and interviews, then report to the appropriate authorities or your legal representatives.

Surveillance and undercover work can be an integral part of any investigation; our experienced surveillance teams, managed by former detectives and military personnel with a wealth of experience, strategically located all over UK ready to assist, we can deal with any form of surveillance, corporate, accident injury and cheating partner surveillance. We use state of the art covert equipment and even drones to assist, our successes have been praised by the police who we have been working with.  

If you have need of a Private Investigator do not hesitate to contact us, we will discuss all the options, so you know the costs and exactly what is involved.

You will be in safe hands, so if you have a need for this professional service, please contact us https://www.surelock.org/contact-us

Surelock – Why use a Private Detective

It is a big step to employ a Private Investigator and could be very expensive, when you do, it is probably because you have a serious problem: –

Most people will search on Google for help, but make sure you select one who are members of a credible organisation such as The Association of British Investigators https://www.theabi.org.uk

Surelock has over 25 years’ experience, to ensure we offer the very best service to our clients we have pulled together proven leaders in the industry, from the police service, trading standards, armed forces and the private sector, so there is not much we cannot help you with.

We always engage with potential clients, discuss their needs, put them at ease, explain exactly what we can do for them or indeed tell them they are wasting their money, it is also important that they know the costs involved, we have set hourly rates for all our services. If we do not think we can help we will say so from the very start.

At Surelock we can assist with: –

FRAUD –

Our investigators have over 30 years’ experience in the Police, some have worked in the Fraud Squad at Scotland Yard and can investigate private or corporate frauds.

SURVEILLANCE –

Our surveillance teams are led by career detectives and army intelligence who spent most of their service on the ground learning everything there is to know about surveillance, whether it is corporate, accident injury or domestic cheating partner, we can help.

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SECURITY SURVEYS –

Our Security Surveyor has nearly 40 years’ experience gained in the police and is qualified to Home Office Standards, we have conducted security surveys on Government buildings, departmental stores, commercial premises, and private homes.

ELECTRONIC COUNTERMEASURES SWEEPS –

Our Bug Sweep Engineer has over 35 years’ experience from the Police also as an electronic engineer, instructed by large Corporates, Premier League Footballs Clubs, Law Firms, Local Authorities and Private clients to conduct this important work.

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BRAND PROTECTION –

Our brand protection team has over 23 years’ experience both in the UK and worldwide. Proactive investigations have achieved notable results. We have an excellent working relationship with Trading Standards, UK Border Force and The City of London Police Intellectual Property Crime Unit (PIPCU) achieving the largest seizures ever in UK of counterfeit high value watches and designer wear valued at £200 million, the largest ever online watch seller and one of the biggest seizures of high-end perfumes together with many other successes.

CONCLUSION –

So you can see we have quite a formidable team of highly experienced operatives ready to help, regardless of what your problem is.

CALL US NOW – 0333 6000 300 or EMAIL – [email protected] even if it is only for advice, we are happy to chat.

Surelock’s Professional Bug Sweeps

Electronic Countermeasures Sweeps (Bug Sweeps) is a professional service we are called upon much more nowadays, mainly by corporate businesses but also some private clients, especially as cyber security is so important in this modern day and age.

Listening devices and covert cameras can so easily be purchased, most often coming from China, these are easy to install, but there are also sophisticated devices that are professionally installed and can sit there dormant until they are required then they are remotely activated. The threat level is changing more and more regularly – so you must be careful.

Surelock provides a professional service, our dedicated engineer has over 30 years’ experience, both in the police and as an electronic engineer, working with a backup team. 

We conduct a full electronic sweep of the premises, using a Radio Spectrum Analyser, recorded for later examination, then using handheld wands for near field examinations of the respective rooms / offices, computers, and telephone equipment, finally very importantly a finger-tip search examining power supplies, ceiling tiles.

 Thus, when we complete an ECS search we can tell you definitively if there is anything there and we will evidence what was found.

We have identified use of GSM mobile phones trending more recently, the client is engaged interviewing someone, who at the conclusion asks to use the bathroom, leaving their mobile in the room. This can be accessed remotely so they can hear what is being said about them.

Qualified Eletronic Countermeasures Engineers scaled 1

We can also sweep your car for covert listening devices / cameras and trackers which are now commonly used by criminals and those wishing to gather intelligence about you.

At the end of the operation, we can genuinely tell the client that there is nothing there or indeed find out that there was, that is what our clients rely on! What you say in private is your business, keeping it that way is ours.

Our clients of many years range from Law Firms, Blue Chip Companies, Local Authorities, Premier League Football Clubs, Celebrities, and Private Individuals, they are not hiding anything illegal but just wish to protect their business or home, especially when important decisions / boards meetings are taking place.

Your privacy is worth protecting, if you have a need for this professional service, please contact us https://www.surelock.org/contact-us or give us a call to discuss – 0333 6000 300

Surelock’s Security Surveys

In business and in life security nearly always comes second or until something happens.

It is so important to ensure your premises / home are secure and valuable kept safe, especially now when crime is riff and sadly the Police do not have the resources to respond or deal with thefts and burglaries either at the time or after to investigate adequately. According to the police statistics, across 30,100 areas, 48.2 per cent had no reported burglaries solved in the three years to this March.

Thieves come in all shapes and sizes, the professional who meticulously plan their crimes (Footballers homes), the smash and grab gangs targeting high value items (Designer stores), then opportunist thieves who just stroll the streets trying to identify an easy target (your home), or the walk-in thief (shop lifting) which is so commonplace nowadays.

Do not wait for an incident to happen, prevent it with a security survey. Recovering from a burglary, theft, vandalism on business premises or in the home costs you a fortune and much trauma but can be reduced by effective security. 

Prevention is better than cure and most definitely less expensive. If you really care, then it is time to act and test your security / safety.

High value thefts are frequent we read about them in the newspapers regularly, targeting celebrities’ homes or homes of footballers when they are away playing a game, these thieves are often violent putting families at risk, stealing high value items usually at gun or knife point, even those who earn a small fortune do not look after their own security or the safety of their family.

Surelock’s senior surveyor has many years’ experience having worked in the Police as a Crime Prevention Officer, dealing with major crimes. During a security survey / risk assessment, we examine your existing security, identify failures, and recommend future installations. 

We do not install burglar alarms or CCTV, but we can recommend a man who does.

Apart from the obvious benefit of minimising losses, this will also provide increased peace of mind to your family, staff or residents and from the business perspective is likely to lead to happier work environment, increased efficiency, improved image with customers and sometimes lower insurance premiums. 

Don’t wait for a crime to happen, prevent it from happening!

We will carry out a full survey of your home or business premises. The site perimeter, integrity of buildings and vulnerability of individual rooms are examined in detail together with existing physical/electronic measures and procedures already in place to reduce crime. We have found alarm systems that do not work, CCTV cameras that are hidden and view blocked, recording systems that are out of date.

Our easy-to-read illustrated report summarises the findings of the survey, quantitatively assesses the overall vulnerability of the premises, highlights areas at risk and offers appropriate and cost-effective suggestions as to how these may be addressed in the form of a prioritised Action List.

Our surveyors are fully accredited by the appropriate bodies under Home Office guidelines and have the necessary security clearance with over 30 years of experience.

Whether it be domestic / home or business / office, if you have a need for a security survey do not hesitate to contact us, we will discuss all the options, so you know the costs and exactly what is involved.

You will be in safe hands, so if you require this professional service, please contact us to discuss  https://www.surelock.org/contact-us 

Don’t wait until it is too late, spend a little now instead of a lot of time and anguish after an incident.

Make contact:- Email: [email protected] or Phone:0333 6000 300