INVESTIGATORS & SECURITY CONSULTANTS

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London Arrests over £1m Courier Fraud in South West

A dawn arrest is made by Met Police in London
Police searched three properties in Tower Hamlets, East London

Three men have been arrested in London as part of an investigation into a £1m fraud in south-west England.

Search warrants were executed at three properties in Tower Hamlets, east London, where three 18-year-olds were detained on suspicion of fraud.

More than 300 mainly elderly people have been tricked out of money, police said.

Many of those were fooled into sending money to fraudsters pretending to be officers investigating crimes.

A dawn arrest is made by Met Police in London
The arrests follow an investigation led by Zephyr, the south-west regional organised crime unit

“Elaborate and convincing reasons” are used to encourage the victim to withdraw large sums of cash which are then sent to London by taxi or courier, or transferred electronically to a fraudulent bank account, said police.

The fraudster claims the money is potential evidence for an investigation and is needed for forensic examination.

One victim handed over £40,000.

‘Despicable crime’

A three-month investigation has been led by Zephyr, the south-west regional organised crime unit, supported by Avon and Somerset, Devon and Cornwall, Dorset, Gloucestershire and Wiltshire police forces.

Det Ch Insp Will White, of Zephyr, said: “Today’s arrests should provide some reassurance that we are working with colleagues in forces in the South West to tackle this despicable form of crime which preys in the main on the elderly and vulnerable.”

Nine out of every 10 people contacted have been aged over 60, police said.

“Broadly the same approach has been used by a number of fraudsters across the South West and in other parts of the country. The scam started in the south east of England but has spread much wider,” said Mr White.

“The police and the banks will never ask you for banking details or Pin numbers on the phone.

“Similarly, they would never send a so-called ‘courier’ to collect bank cards or money.”

http://www.bbc.co.uk/news/uk-england-28833627

 

 

Families Warned over Killer Car Seats

A Surrey County Council investigation has uncovered a market in deadly car seats that can kill a child at just 30mph.

The council’s trading standards team is warning families of young children not to buy the illegal seats, which are imported from China and fail all UK safety standards.

Crash testing done by Britax shows the seats rip apart on impact at 30mph, catapulting a dummy the size of a three-year-old through the front of the car.

After following up an initial complaint about a Surrey sale, the county council has so far got around a dozen seats taken off the market and worked with online giants eBay and Amazon to remove over 100 more.

However, other foreign websites are still flouting UK law and selling the seats online to British customers, and the council has alerted the Department for Business, Innovation & Skills to the problem.

Helyn Clack, Surrey County Council’s Cabinet Member for Community Services, said: “Our priority is protecting Surrey families from these killer car seats, which tear apart so easily.

“We’ll continue to track and seize these deadly car seats, but our operation in England is just the tip of the iceberg as global online sales are our biggest problem.”

She added: “The crash test kindly carried out by Britax shows this car seat would cause horrific injuries at just 30mph, so tell us urgently if you’ve seen one and we’ll take action.”

The illegal car seats have no maker’s label. The council advises parents to buy a car seat that is new, made by an established company and, ideally, professionally fitted.

The video of the car seat testing can be viewed here. 

To report a car seat, contact Surrey County Council’s trading standards department on 03454 040506 (9am-5pm weekdays).

Create a Winning Video for the TSI and Receive £1,000.

The Trading Standards Institute (TSI) is calling all amateur videographers, media students, filmmakers and directors to create a 90-second ‘Good Neighbours Stop Rogue Traders’ informational video. The video should be designed to encourage friends, family, neighbours and carers to help protect vulnerable citizens against doorstep crime. Creators of the winning video will receive a £1,000 prize.

The competition, sponsored by the Institute of Professional Willwriters (IPW) and the Institute of Scottish Professional Willwriters (ISPW), was launched today by broadcaster and journalist Lynn Faulds Wood at TSI’s annual Conference. Winners will be announced during this year’s TSI National Consumer Week (NCW) campaign to raise awareness in communities of rogue traders and encourage them to look out for each other.

“I have seen first-hand the distress that rogue traders cause their victims and the devastating impact that it can have on their lives,” said Consumer Minister Jenny Willott. “Video is a brilliant way to raise awareness of this important issue and is another weapon in the war on dodgy traders who prey on the most vulnerable people in our communities. I urge amateur videographers, media students and others to take up the challenge and help stop people from falling foul of this type of crime.”

As part of the ‘Good Neighbours Stop Rogue Traders’ campaign, competition participants will create a video encouraging people to prevent elderly and vulnerable neighbours, family and friends from falling victim to exploitive doorstep traders.

“This is a great opportunity for creative minds to join trading standards in promoting our key messages and protecting the most vulnerable members of our communities,” said Leon Livermore, TSI chief executive. “Every year there are as many as 170,000 incidents in the UK where rogue traders try to illicitly solicit money from consumers in their home. Not only does this impact an individual’s financial wellbeing, it affects their mental and physical health. The ‘Good Neighbours Stop Rogue Traders’ video competition is a great opportunity to use the creative capital in this country to help protect some of our most vulnerable citizens.”

The deadline for entries is midnight Wednesday 1 October. All videos will be considered for a place in the semi-final. Semi-finalists will be announced on 20 October. The videos will then be judged by a panel of industry and media experts including Faulds Wood and National Consumer Federation (NCF) President Mary McAnally.

“The IPW and ISPW are delighted to be sponsoring something as important as National Consumer Week,” said IPW CEO Sally L Brown. “All of our members are trained to be aware of the importance of identifying and helping the vulnerable and in particular the elderly when attending on them to write their wills. I am particularly pleased that we can help get the message out to the general public about the importance of being a good neighbour.”

The winner will be announced at the beginning of NCW on 3 November, will receive £1,000 and will have their video played by trading standards officers and community partners across the country as part of an educational campaign.

To enter, visit the TSI ‘Good Neighbours Stop Rogue Traders’ page……. (links removed as out of date)

For further information, to arrange an interview or to obtain photographs please contact the Trading Standards Institute on 0845 6089439 or [email protected] or follow the TSI Conference via our Twitter feed at @tsi_UK #TSICONF

For rules and more information on the competition, please visit http://www.tradingstandards.gov.uk/events/2014.cfm

£10m Worth of Cosmetics Seized at Channel Tunnel

Border Force officers at the Channel Tunnel entrance in France have seized around 578 boxes of counterfeit cosmetic gift sets with a potential value of up to £10 million.

The seizure was made in the early hours of 28 August as officers carried out checks on a Dutch-registered vehicle en route to a business park in Newcastle-under-Lyme.

     makeup       
These cosmetics were seized at the Channel Tunnel Credit: Home Office
     makeup       
These cosmetics were seized at the Channel Tunnel Credit: Home Office

The Border Force team inspected the load and it soon became clear that the cosmetic sets and their packaging were of inferior quality.

The goods were seized and the investigation has been passed to Kent County Council Trading Standards.

“I would like to praise my officers for their vigilance in identifying these fakes. Counterfeit goods cause damage to legitimate businesses and traders and they leave customers out of pocket with inferior and possibly dangerous goods. Border Force will continue to play a key role in fighting and disrupting serious and organised crime and protecting the UK’s economy.”

– Paul Morgan, Director of Border Force South East and Europe

“This is one of the biggest hauls of counterfeit goods we have ever encountered. As soon as we examined the items, it was clear from errors with the labelling and instructions that the cosmetics were definitely fake. The makes involved include Dior, Chanel, Bobbi Brown and MAC. We have now sent samples for testing so that we can determine whether these cosmetics were actually dangerous as well as counterfeit. Protecting UK businesses and consumers from this organised crime is an important aspect of our work and this seizure is a clear demonstration of the value of the partnership between KCC Trading Standards and the Border Force.”

Kent County Council Trading Standards Manager Mark Rolfe

Police Have ‘Given Up’ Investigating Some Crimes says Report

A police watchdog has found that some forces in England and Wales have “almost given up” investigating certain crimes such as thefts from vehicles, and criminal damage.

A report by Her Majesty’s Inspectorate of Constabulary found there was a postcode lottery in the way different forces dealt with the same crimes and revealed some victims were being encouraged to investigate incidents themselves.

For Daniel Sandford’s video report http://www.bbc.co.uk/news/uk-29058472

The Little Book of Big Scams

A Metropolitan Police team have produced “The Little Book of Big Scams” in two editions for private individuals and businesses.  They contain a wealth of advice to help us to protect ourselves from scammers.  However aware we think we are, it is so easy to fall prey to these unscrupulous criminals so take a look at the advice provided in these excellent booklets.

The Little Book of Big Scams: http://www.met.police.uk/docs/little_book_scam.pdf

The Little Book of Big Scams (Business Edition): http://www.met.police.uk/docs/little_book_big_scams_business_edition.pdf

Warning over Online EHIC Scams

I renewed EHIC cards for relatives recently and was surprised at the number of websites that offer to do this but charge for the privilege.  It is free to obtain a new EHIC card and renew it when it expires.  Be vigilant…only use the official NHS website when online.

The European Health Insurance Card (EHIC) replaced the old E111 in 2006.

Your EHIC lets you get state healthcare at a reduced cost or sometimes for free. It will cover you for treatment that is needed to allow you to continue your stay until your planned return. It also covers you for treatment of pre-existing medical conditions and for routine maternity care, as long as you’re not going abroad to give birth.  For more information

http://www.nhs.uk/NHSEngland/Healthcareabroad/EHIC/Pages/about-the-ehic.aspx

The EHIC is valid in all European Economic Area (EEA) countries, including Switzerland.

Gill Charlton, consumer expert on the Daily Telegraph travel website  says that some Google ads can be confusing – watch out for similar scams when searching for the official American and Australian tourist visa application sites. The EHIC confirms your right, as a citizen of an EEA country (30 European countries including Switzerland), to emergency medical treatment  under the health system of another member country. You do not have to pay for an EHIC, which can be obtained or renewed free of charge by calling 0845 606 2030 or applying online at www.ehic.org.uk or using the previous link.  Both of these are secure links that divert to the correct page within the main nhs.uk website.

The cards are valid for five years, after which they can be renewed, again, free of charge.

Be on Your Guard Ireland from an Influx of Seasonal Counterfeit Clothes and Scam Websites

As the start of Irish debs season draws near the European consumer centre has made a statement urging all to be cautious when ordering high-end clothing online. Often these rogue retailers use credentials that are registered in European nations to add to the perceived legitimacy of their site, but in many cases the businesses were not located in that country at all. In some cases they were outside the EU entirely.Some even claim offices in Europe, but produce products overseas, particular China, Thailand, and other Asian nations. If a product is purchased from one of these nations, chances are that they’ll be a fairly long waiting time product ordered might not be the product that is received.

Also, if the product is produced overseas and not inside the European Union, the customer wont be protected by the European consumer rights law. The European consumer centre advises that if planning to purchase a product online, make sure extensive and comprehensive research is completed on the trader and make sure there are no red flags, such as missing contact information. On the website, look carefully for any signs that the product in question could be counterfeit. Bad stitching, misspelled words and fuzzy brand logos are a sure sign that something might not quite be what it seems.

However, companies that produce counterfeit products are getting clever at matching the real products very closely. Therefore, it’s vital that potential consumers know the designer’s key mark, signatures and serial numbers to ensure they have a legitimate purchase of a real brand. The general rule is, if it’s too good to be true, it usually is so watch out for designer brands that are being sold at cheap prices. Chances are they might be counterfeit. High fashion clothing is an obvious example of this. Also, using PayPal to pay for goods online is a great way to make a purchase, as it’s a refundable and secure method of transaction. Finally, make sure they offer a genuine discount and real products and not very low prices on counterfeit products. You can even check out Irish companies online with solocheck.i.e to make sure their credentials are perfect. Check out Lyoness on solocheck.i.e to see what a reputable company offering discounts on clothing such as New Look and Dorothy Perkins should look like.

One of James Richings’ blogs on The Epoch Times –

http://www.theepochtimes.com/n3/blog/be-on-your-guard-ireland-from-an-influx-of-seasonal-counterfeit-clothes-and-scam-websites/

Don’t be a Victim of This BT Phone Scam

The details below are from the victim of the scam, a Surrey resident.

We received a call from ‘BT’ telling us we had not responded to the last two bills and our phone was about to be disconnected. My partner, fearing a scam as we had not received any bills asked for their telephone number so that he could call them back. ‘Andrew’ gave his number as 0800 471 4777 and my partner waited for the line to close before calling this number back. It sounded genuine as there was a recorded message from ‘BT’ telling him that they would put him through to the next available operator. ‘Andrew’ came back on the phone and my partner paid the amount on his bank card.

My partner then contacted the BT number in the telephone book who said that there was nothing owing on his account. We immediately cancelled the bank card and rang the 0800 number back and spoke to ‘Andrew’ again. ‘Andrew’ said the reason BT had told him there was nothing owing on his account was because we had just paid the money owing on his bank card. We told him we had cancelled his bank card fearing it was a scam so ‘Andrew’ said we would need to provide another bank card in order that the phone would not be cut off. So using another bank card we did as we did not want the hassle of the phone being disconnected.

Barclays Fraud Office phoned us the next day to say that amounts were being taken out of my bank account as follows: £1 Hot Wire in France, £350.81 at Hot Wire in France, £454.00 TRAVEL RESERVATION in United Kingdom. So the card has now been cancelled.  We have phoned BT to report this number but it is still active.

They wished for everyone to be warned not to respond to these threats when given this number to ring.

Since receiving this, I did a bit of research online and there are details about this scam on the following link:

http://www.hoax-slayer.com/bt-unpaid-bill-phone-scam.shtml

Best advice I can give is mirrored on the site above.  If you receive a call from any company that you are not expecting then:

  • Ask for the caller’s name and department details and then end the call.
  • Find a legitimate contact number for the company either in a bill, online on official website or a telephone book. (Don’t use a contact number provided by the caller).
  • Prior to calling ensure that the line is cleared (wait for a dial tone).
  • Call the company and ask to speak to the original caller by name – the company should have no issues with you doing this.